Skip to content
TALA
Member sign-in Book a demo

Tala Issuing Platform

Ninety seconds. Card in hand.

Tala is the EMV-grade instant issuance platform for banks and fintechs — from card stock to chip personalisation to a card in your customer's hand, at the branch counter or a self-service kiosk.

Book a demo Explore the platform

  • 90 s

    request to card in hand — minutes, not weeks

  • 8 stages

    personalisation pipeline

  • 2 channels

    branch counter + self-service kiosk

  • 1 platform

    SaaS or on your own metal

01Pipeline

Eight stations. One sweep.

Every card takes the same escapement — request to hand-over — driven as one supervised pipeline. A step that needs to retry makes the job wait; it never makes the job fail.

  1. T+00:00.0

    Request

    A branch teller or a kiosk customer opens the job. Product, artwork and PIN policy are already configured — and test-verified.

    ST/01
  2. T+00:05.0

    Fund & bill

    The job is funded and billed up front — tenant or branch billing, with kiosk payments confirmed synchronously.

    ST/02
  3. T+00:12.0

    Fetch data

    Cardholder data is fetched from your bank's middleware over a validated, receipt-gated connection.

    ST/03
  4. T+00:24.0

    Prepare data

    Raw records are prepared for personalisation — formatted, checked, and encrypted at rest.

    ST/04
  5. T+00:47.0

    Encode chip

    EMV chip personalisation, with keys that never leave the HSM boundary.

    ST/05
  6. T+01:04.0

    Encode magstripe

    Magnetic stripe encoding follows on the same device pass.

    ST/06
  7. T+01:18.0

    Print & emboss

    Artwork, text and embossing rendered at the branch printer or the kiosk.

    ST/07
  8. T+01:30.0

    Hand over

    The card lands in your customer's hand. Anything left over resolves behind a recovery case — never a failed job.

    ST/08

02Platform

The full lifecycle, under one crown.

From card stock to billing, every discipline of issuance is a first-class complication of the platform — not an integration bolted on afterwards.

Instant issuance

Branch-counter and self-service kiosk flows, from request to card in hand.

Inventory & card stock

Purchase, dispatch and load orders, with per-branch tracking of every card.

Card products & schemes

Artwork, EMV profiles and PIN policy — held to test-verified configurations.

Keys & PIN security

HSM key ceremonies, secure PIN pads and PIN-block translation, end to end.

Fleet management

Printers, kiosks and PIN pads — provisioned, monitored and self-healing from the cloud.

Billing & recovery

The card is the expensive artefact — nothing downstream fails the job. Disputes resolve behind recovery cases.

03Hardware

Three instruments in the field.

Branch printers, self-service kiosks and encrypting PIN pads — provisioned, monitored and self-healing from the cloud.

Branch printer

Connectify

Counter-side card printers, managed by the Connectify branch service.

Self-service kiosk

Connectly

Connectly kiosks issue cards end-to-end, without a teller in the loop.

Secure PIN pad

Pinny

Pinny encrypting PIN pads capture customer-selected PINs at the branch or the kiosk.

04Security & trust

Engineered to be inspected.

EMV-grade issuance is a security discipline first. Keys live in hardware, channels are sealed, and our certificates are published for you to verify.

HSM-backed keys, end to end

Every key ceremony runs inside a hardware security module; keys never leave the HSM boundary.

Thales payShield 10K · SafeNet ProtectServer

Encrypted device channels

Sensitive traffic to printers, kiosks and PIN pads travels over authenticated, encrypted channels.

AES-256-GCM

Reference-token authentication

Every API call is authorised by server-side introspection — tokens are revocable, never self-validated.

OAuth2 reference tokens

Per-tenant PKI

Each tenant operates under its own certificate authority, with revocation lists published in the open.

Published CRLs

05Deployment

One platform, two homes.

Run on our multi-tenant SaaS, or take the same platform onto your own infrastructure. Moving between them is a switch, not a rewrite.

talaissuing.com

Multi-tenant SaaS

Issue from day one on the hosted platform. We run the metal, patch the fleet services and keep the movement wound; you configure products and issue cards.

Your infrastructure

Self-hosted, on your own metal

The identical platform deployed on-site — your data centre, your HSMs, your network perimeter. Same pipeline, same consoles, same hardware fleet.

Same platform either side — a switch, not a rewrite.

06Begin

Set the movement running.

See a card issued in minutes, not weeks — book a live demonstration with the Digitalley team.

Book a demo Explore the platform